V12 Call Recording for Microsoft Teams:
Smarter Conversations, Safer Business
V12 Call Recording for Microsoft Teams is a powerful, AI-enhanced solution designed to help businesses record, store, and analyse conversations with ease. Whether you’re focused on delivering exceptional customer experiences, improving sales performance, or managing regulatory compliance, V12 provides the tools to get the most out of every call.
With V12 Call Recording, you can capture every conversation and gain instant clarity into what was said, by whom, and when. Playback, share, and annotate recordings to resolve disputes, enhance team collaboration, and accelerate training. Advanced AI-driven analytics automatically transcribe calls, flag important conversations, and track sentiment and keyword trends—so you’re never in the dark about customer needs or team performance.
Key benefits include:
- Elevate Customer Engagement by reviewing interactions and sharing best practices across your team.
- Boost Sales by analysing calls from prospecting to closing and refining sales tactics.
- Get Ahead of Competitors with deep conversational insights that reveal new business opportunities.
- Manage Risk by detecting high-risk calls, ensuring compliance, and protecting customer data.
An intuitive interface makes it easy to filter, evaluate, and manage calls at scale. Secure encryption, redaction features, and comprehensive admin controls ensure your organisation remains fully compliant with data protection standards.
Are you ready to transform the way your business communicates?
Contact V12 today for a personalised quote and discover how smarter conversations can drive better outcomes.