About Us

V12 Telecom is a privately-owned telecommunications company that works with clients and partners to provide voice, data and mobile services on a global basis. Based in Cirencester, Gloucestershire, we offer a range of telecoms solutions including Direct Routing, connectivity, mobile, multi-network data SIMs and unified communications.

We have over twenty years’ experience in the telecoms arena and have developed a simple and intuitive solution which enables Microsoft Teams users to easily make and receive external calls. Our Direct Routing service provides all users with a single, high quality and secure environment for voice and video communication and it’s currently being utilised in the UK and abroad in a wide range of sectors including Energy, Technology, Retail and Telecoms.

Through the V12 Partner Programme we use our industry knowledge and the skills of the V12 team to enhance the service offering of our exclusive group of ICT partners. We work closely with every partner to build close relationships and to truly understand their requirements.

Supporting our partners and clients is our number one priority, enabling them to grow their businesses through innovative telecoms solutions.

Charles Rickett
Co-founder and Managing Director


“OpSec is an extremely dynamic organisation that has to make a lot of IT choices at short notice, so I have to be ready for anything. With V12, and the professional support of Charles and his team, I know that I can deliver what my company needs, when it needs it.”

Andrew McGuigan, EMEA/APAC IT Manager – OpSec Security

“It was extremely easy. We basically supplied our company details and were able to offer phone services, leased lines or other connectivity to our customers straight away. It was completely seamless to set up.” 

Chris Taylor Reed, Managing Director - Auckland Micro

“The thing I like most about V12 is that a person answers the telephone, and that’s the key thing for me: I call V12 and I can talk to the managing director or another member of the team and then things happen quickly. They’re very efficient, easy to talk to, cost effective, and easy to get hold of.”

Miles Russell, Practice Manager - The George Veterinary Group

“The solution I got was very quick and effective and I believe so far from my experience with communications companies and telephone companies that with that we’ve managed to get the best possible on the market now”.

Rachid Ghalaine, Operations Manager - Brixton Village

“I’ve worked with Charles and the team at V12 for a number of years and rolling out Direct Routing across ATOG went extremely smoothly. The ease and speed with which we’ve been able to add users has been a major advantage.”

Mark Ashford, ICT Manager - ATOG

“The time saved is priceless. With V12 you get a call back within a few minutes by just calling or emailing them. Their swift response and action saves us a massive amount of time, work and money every year. The partnership increases our offering.”

Martin Pollard, Director - Coverpoint Solutions

V12 Latest Case Studies

We work with a variety of different organisations across the UK and around the world. Read our Case Studies to find out how we’ve helped our clients improve their businesses through our data, mobile and voice solutions. 

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