Zoom Phone

Zoom Phone is a modern cloud phone system available as an add-on to the Zoom Meetings service. it enables users to make calls from personal computers, desk phones, Zoom Rooms, and smartphones (via the Zoom mobile app).

Microsoft Teams Direct Routing

Zoom Phone allows you to “Bring your own carrier”, or BYOC for short, to give you the ultimate in flexibility when deploying their cloud telephony service.

With Zoom’s innovative BYOC feature, business customers can utilise V12’s voice circuits/trunks to access the Zoom Phone service. This capability allows customers to enjoy all of the benefits and features of Zoom Phone, while also giving them access to V12’s extensive knowledge of number management, competitively priced calling packages and renowned levels of customer service.

This approach provides several key benefits to simplify the lives of our customers when using Zoom’s unified communications platform:

  • Private circuit – Secure communications. Your business data remains secure over your own private circuit protected by your defences against intruders, hardware and software failures.

  • Easier migration: Utilising V12 gives you access to team of telecoms experts with decades of experience of number management.

  • Less friction: Unlike some cloud providers, Zoom have recognised the benefits of partnering with service providers and the result is a more flexible and customer friendly approach.

  • Private circuit – Secure communications. Your business data remains secure over your own private circuit protected by your defences against intruders, hardware and software failures.

  • Easier migration: Utilising V12 gives you access to team of telecoms experts with decades of experience of number management.

  • Less friction: Unlike some cloud providers, Zoom have recognised the benefits of partnering with service providers and the result is a more flexible and customer friendly approach.

As more organisations migrate their phone service to a cloud solution, a BYOC strategy enables flexibility and offers additional connectivity options to fit your organisational needs. BYOC provides a clear and manageable migration path from your legacy on-premise PBX to a cloud solution. Businesses going the BYOC route can:

  • Power Zoom Phone with phone numbers and local PSTN access in virtually any country.

  • Consolidate distributed branch offices and users into a single cloud PBX account for improved manageability.

  • Minimise usage charges by utilising separately negotiated per-minute calling rates.

  • Avoid number porting headaches and keep existing phone numbers (DDIs).