Latest from V12
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Can I use Microsoft Teams as a Phone System?
This is something we have been asked a lot over the past nine months, and the short answer is yes, you can manage all your telephony through Microsoft Teams. And if it’s not just the pandemic that’s prompted this question, many have considered BT’s PSTN ‘Switch Off’ roadmap before [...]
Reasons to celebrate The Great British Switch Off!
In just over 5 years, UK telephony will change forever. BT Openreach will officially retire the old copper lines that have been the foundation of the UK’s telephony system for decades, and replace them with fibre-optic based internet telephony. Both PSTN (Public Switched Telephone Network) and ISDN (Integrated Services [...]
Why should I use Microsoft Teams for External calling?
The telephony capabilities in Microsoft 365 provides a 100% cloud-based PBX system so you can use Microsoft Teams exactly like you use your normal phone—and do it from any device running Teams from anywhere in the world – provided you have internet access. Even better, if you have a [...]
How do I use Microsoft Teams to make external calls?
Thanks in part to the global pandemic Microsoft Teams has exploded in popularity. Even if you or your organisation have not actively chosen to deploy Teams, it's likely that you will have been invited to use it for a video conference call, or some form of collaborative working. Other [...]
Is cybersecurity part of your decision making?
V12’s Covid-19 Business Impact Survey* (May 2020) showed that over half the respondents considered IT security as one of the most important concerns: indeed 38% cited it as very important with regard to their IT systems. With a dispersed workforce which was predominantly using residential broadband and domestic routers, [...]
Comms Dealer: IT budgets set to increase in coming months
We’re delighted to be featured in Comms Dealer talking about how the Coronavirus will impact IT budgets. The article reads: The coronavirus pandemic has prompted nearly a quarter (22%) of IT budgets to increase over the next year, with 20% of ICT buyers forecasting a rise of more than [...]

